One of my favorite achievements at Google was my ultimately successful year-long struggle to convince the YouTube TV team to fix the comma splice in their "We'll be right back, enjoy the zen." [sic] interstitials.
I loved the relaxing scenes, but every time one of them showed on our TV, the neighbors could probably hear a Charlie Brown-esque AAAUUUUGGHH! from our living room.
This went on for months.
I found it personally embarrassing: We were showing the world that we hadn't learned grammar-school punctuation. Nobody seemed to care, even though I'd reminded the team several times to fix the (two-character!) error in the text.
I finally got some traction after I cc'ed my favorite tech writer and linguist on the bug, then reassigned it several layers up the management chain. One of the engineers commented, "So this is really the opposite of zen for you, isn't it?" Yup.
Fast forward several more months. My youngest was in her room with several friends, blasting music. An interstitial appeared, captioned "Enjoy the zen. We'll be right back." Pretty sure they could hear the "Woohoooo!" several towns over.
Then, from upstairs: "Hey, Dad, did they fix the zen thing?"
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